Job Overview
Employment Type
Hourly
Part-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
This job opportunity is with a leading hotel company that prides itself on providing exceptional guest services to travelers from around the world. The organization is a well-established player in the hospitality industry, known for maintaining a friendly and professional environment while delivering high standards in accommodation, customer service, and guest satisfaction. The company operates in a dynamic hospitality environment that values teamwork, attention to detail, and customer focus. As a hotel, the establishment offers a wide range of amenities and services aimed at making every guest's stay comfortable and memorable, including room accommodations, dining options, and concierge services.
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Job Requirements
- Must be a minimum of 16 years of age
- Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate
Job Qualifications
- Previous hotel reservation experience or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- Ability of complex reading and simple writing, math, and task completion skills is required
- Clerical skills
- Ability to follow instructions
- Good memorization skills
Job Duties
- Organize, confirm and process guest check-ins/check-outs and adapt for any changes
- Secure payment, verifying and adjusting billing as needed
- Perform tasks such as answering phones, maintaining cash drawers, operating office equipment
- Use computer system to make reservations, check-in and check-out hotel guests, process payments
- Maintain current knowledge/familiarity with all hotel services/features and local attractions to respond to guest inquiries
- Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs
- Post and balance room charges to guest’s accounts to keep these accounts current and always correct
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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