Job Overview
Benefits
Equal opportunity employer
Professional work environment
Training opportunities
competitive salary
performance bonuses
health and safety standards
Employee support programs
Job Description
This job opportunity is with a hospitality establishment that operates within the hotel and casino industry, providing top-notch services to a diverse clientele. The company prides itself on delivering an exceptional guest experience by offering a welcoming and professional environment where each guest feels valued and well-informed about the various offerings and amenities provided. With a focus on guest satisfaction and timely communication, this organization is dedicated to maintaining high standards in all aspects of its operations, from front desk interactions to payment processing and guest service management.
The role being offered is geared towards individuals who will... Show More
The role being offered is geared towards individuals who will... Show More
Job Requirements
- high school diploma or general education degree preferred
- some college education preferred
- previous hotel or motel experience preferred
- excellent communication and organizational skills
- ability to maintain professional and positive demeanor in stressful situations
- proficiency in basic computer literacy
- possession of a Level 4 Gaming License
- ability to read and interpret documents
- ability to perform basic mathematical operations
- ability to apply common sense reasoning
Job Qualifications
- high school diploma or general education degree preferred
- some college education preferred
- previous hotel or motel experience preferred
- must possess excellent communication and organizational skills
- ability to maintain professional and positive demeanor in stressful situations
- proficiency in basic computer literacy required
- must hold a Level 4 Gaming License
- ability to read, analyze, and interpret policy and procedure manuals and other related documents
- ability to respond to common inquiries from employees or guests
- ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals
- ability to apply common sense reasoning to various situations
Job Duties
- maintains a working knowledge of the property and special events to advise guests
- responds to guests’ requests or inquiries courteously and promptly
- enters changing reservation information into computer system
- posts charges to guest accounts and processes payment of accounts
- ensures a maximum level of service and satisfaction is achieved and maintained
- observes credit limitations on check cashing privileges and correctly stamps all checks accepted for payment
- prepares shift cash report, balances payments and disbursements with computer total, prepares drop envelope for shift end, and balances accounts
- checks for and reports fraudulent transactions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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