Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.45 - $18.50
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
401(k) Plan
voluntary benefits
Job Description
InnVentures is a dynamic hospitality management company known for its innovative and entrepreneurial spirit, operating over 75 hotels across more than 20 states. With a rich history spanning over 40 years, InnVentures has become a trusted leader in hotel management, development, and revenue maximization, working alongside some of the nation's largest real estate investment trusts (REITs), private real estate owners, as well as a portfolio of individual and family-owned hotels. Their culture is built on assembling teams that deliver exceptional results, emphasizing collaboration, excellence, and guest satisfaction at every level. InnVentures prides itself on established methods and a proven track... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Ability to work flexible hours, including evenings, weekends and holidays
- Ability to stand for long periods
- Ability to lift 25 pounds or more
Job Qualifications
- Previous customer service experience in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Capability to stand for an entire shift
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter