Marriott International, Inc logo

Front Desk Agent

Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
retirement savings plan
employee recognition programs
Career development opportunities

Job Description

The Ritz-Carlton Portland is a distinguished luxury hotel located at 900 SW Washington Street in Portland, Oregon. As part of the global portfolio of Marriott International, The Ritz-Carlton brand is synonymous with premier hospitality and exceptional guest experiences. The hotel prides itself on setting the standard for rare and special luxury service worldwide, attracting top hospitality professionals dedicated to creating lifelong memories for their guests. The property emphasizes a culture that values diversity, inclusion, and empowerment, creating an environment where employees can thrive and grow. With more than 100 award-winning properties across the globe, The Ritz-Carlton is recognized for excellence... Show More

Job Requirements

  • high school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for an extended time
  • capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • adherence to company policies and procedures
  • commitment to maintaining workplace safety
  • professional personal appearance
  • effective communication skills
  • ability to work full-time evening shifts

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • excellent communication and interpersonal skills
  • ability to stand, sit, or walk for extended periods
  • capability to lift and move objects weighing up to 10 pounds without assistance

Job Duties

  • deliver the Gold Standards of The Ritz-Carlton graciously and thoughtfully every day
  • provide exceptional guest service throughout the guest stay
  • process operational needs and complete required reports
  • address guest requests promptly and effectively
  • share highlights of the local area to enhance guest experience
  • maintain professionalism in uniform, appearance, and communications
  • ensure workplace safety and follow company policies and procedures

Job Qualifications

Experience

No experience required

Job Location