General Hotels Corporation logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
telemedicine
401(k)
Earned wage access
Hotel Room Discounts
Employee assistance program
Time Off

Job Description

General Hotels Corporation is a reputable and well-established hospitality management company headquartered in the Midwest. With over 60 years of experience in the hotel industry, General Hotels Corporation boasts a rich history of providing exceptional guest service and managing a diverse portfolio of hotels across various markets. The company is known for its commitment to enriching lives through award-winning hospitality and its dedication to creating memorable experiences for guests from all over the world. As one of the largest hotel management companies in the region, General Hotels Corporation values its employees as the cornerstone of its success and promotes career... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service preferred
  • ability to work flexible shifts including weekends and holidays
  • basic computer skills
  • strong communication skills
  • ability to handle cash and credit transactions
  • attention to detail
  • ability to multitask in a fast-paced environment

Job Qualifications

  • Excellent customer service skills
  • strong communication skills both verbal and written
  • ability to multitask and prioritize tasks effectively
  • attention to detail and accuracy
  • ability to work well under pressure
  • proficiency in using hotel front desk software and equipment
  • basic math skills
  • flexibility to work different shifts including weekends and holidays

Job Duties

  • Greeting guests as they arrive at the hotel
  • checking guests in and out of the hotel
  • answering phone calls and responding to emails
  • assisting guests with any questions or concerns they may have
  • maintaining accurate records of guest information and room assignments
  • handling cash and credit card transactions
  • providing information about hotel amenities and local attractions
  • ensuring that the front desk area is clean and organized
  • supporting the restaurant and bar area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location