Job Overview
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Dependent Care
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
employee discount
vacation
Sick Time
Job Description
This opportunity is with a reputable hotel known for its commitment to providing superior guest experiences and maintaining high standards in hospitality. As a well-established company in the lodging industry, this hotel emphasizes professionalism, attention to detail, and guest satisfaction. The hotel operates with a strong focus on creating welcoming environments, ensuring comfort, and offering excellent service to travelers from all over. It supports a collaborative work culture that fosters growth and development for all employees. The work environment is dynamic and fast-paced, requiring team members who can effectively manage multiple responsibilities and prioritize guest needs efficiently.
The Fro... Show More
The Fro... Show More
Job Requirements
- High school diploma or equivalent
- punctuality is a must
- previous experience in hospitality or customer service preferred
- proficiency in Microsoft Office
- ability to perform physical activities such as standing for long periods and lifting items
- excellent communication skills
- ability to handle multiple tasks in a fast-paced environment
- availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- coursework or degree in hospitality management or related field preferred
- previous experience in hospitality, customer service, or front desk role preferred
- proficiency in Microsoft Office
- experience with property management systems is a plus
- demonstrated success in providing high-quality guest service in a dynamic environment
- exceptional interpersonal and communication skills
- high attention to detail and accuracy
- strong multitasking and problem-solving abilities
- customer-focused mindset with professional and approachable demeanor
- collaborative attitude
- adaptability to flexible scheduling including weekends and holidays
Job Duties
- Greet and welcome guests in a warm and professional manner
- manage check-ins and check-outs accurately
- respond promptly to guest inquiries via phone and in person
- process reservations, payments, and room assignments while maintaining accuracy and confidentiality
- collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival and guest needs are met quickly
- address and resolve guest concerns with professionalism and empathy
- maintain a clean, organized, and professional front desk area
- provide concierge support by recommending dining, entertainment, and transportation options
- adhere to all hotel policies, safety, and security procedures
- perform job-related physical activities including standing or sitting for extended periods, lifting and carrying items, bending, twisting, and reaching
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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