Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
competitive hourly wage
Employee Discounts
flexible scheduling
Career development opportunities
Retirement plan options
Job Description
The hiring establishment is a reputable hotel known for its commitment to delivering outstanding hospitality experiences. This hotel operates in the competitive hospitality industry, providing lodging, guest services, and amenities to a diverse clientele including tourists, business travelers, and event attendees. The hotel prides itself on creating a welcoming and comfortable environment for guests, ensuring their stays are memorable and enjoyable. Known for its elegant facilities and attentive staff, the hotel emphasizes quality service, guest satisfaction, and operational excellence.
The Front Desk Agent position is a critical role within the hotel, serving as the first point of contact for... Show More
The Front Desk Agent position is a critical role within the hotel, serving as the first point of contact for... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Ability to stand for extended periods
- Ability to lift and carry luggage up to 25 pounds
- Ability to work flexible shifts including evenings, weekends, and holidays
- Basic knowledge of hotel software systems preferred
- Good communication and interpersonal skills
- Attention to detail and ability to multitask
Job Qualifications
- High school diploma or equivalent
- Associate's degree in hospitality or related field preferred
- Previous customer service or hospitality experience preferred
- Experience using hotel management software and POS systems preferred
- Familiarity with handling cash and credit card payments
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Knowledge of hotel amenities and local attractions
- Ability to work in a fast-paced, customer-facing environment
- Problem-solving skills to address guest issues
Job Duties
- Greet guests upon arrival and process check-ins
- Verify reservations and assign rooms
- Provide room keys and explain amenities
- Handle guest check-outs and process payments
- Respond to guest inquiries and concerns
- Manage reservations and booking adjustments
- Collaborate with housekeeping and maintenance
- Maintain front desk and lobby cleanliness
- Follow safety and security protocols
- Assist with administrative tasks and reports
- Participate in hotel meetings and events
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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