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TPG Hotels & Resorts

Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $19.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
Flexible spending account
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts

Job Description

This opportunity is offered by a reputable hotel and resort entity, part of a respected portfolio known for delivering exceptional hospitality services. The establishment prides itself on creating comprehensive guest experiences by combining quality service, comfortable accommodations, and thoughtful amenities. With a strong focus on customer satisfaction and operational excellence, it maintains high standards in both amenities and guest interaction, attracting travelers from diverse backgrounds.

The role of the Front Desk Agent is pivotal in upholding the hospitable reputation of this hotel. As the first point of contact, the agent plays a crucial role in shaping guests' first impressions... Show More

Job Requirements

  • High school education or equivalent experience
  • basic accounting skills
  • hospitality industry familiarity preferred
  • ability to remain calm and professional under pressure
  • proficiency in computer and office equipment
  • excellent communication skills
  • good organizational and time management skills

Job Qualifications

  • High school education or equivalent experience
  • strong guest service orientation
  • basic accounting skills
  • familiarity with hospitality industry practices
  • proficiency in operating computer and office equipment
  • excellent communication skills
  • good organizational skills
  • efficient time management

Job Duties

  • Greeting and check-in
  • check-out and payment processing
  • phone and email communication
  • reservation management
  • guest services
  • administrative tasks
  • security and access control
  • cash handling
  • multi-tasking
  • collaboration
  • emergency response

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.