Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $14.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401K Matching
Employee Discounts
Job Description
The Eldridge Hotel is a historic landmark located in Lawrence, Kansas, with a rich heritage dating back to its founding in 1855. Renowned for blending traditional charm with modern comforts, the hotel has become a beloved destination for travelers seeking an exceptional lodging experience in the heart of Lawrence. The Eldridge Hotel offers an inviting atmosphere where history meets hospitality, making guests feel welcome and valued from the moment they arrive. Known for its elegant architecture, personalized services, and prime location near key attractions and the vibrant downtown area, the hotel prides itself on maintaining high standards of excellence in... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in the hotel industry preferred
- Strong interpersonal skills
- Ability to manage multiple tasks simultaneously
- Proficiency with reservation software and basic computer skills
- Ability to handle payments and verify credit card information
- Excellent communication skills
- Professional appearance and demeanor
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Work experience as a hotel front desk agent, receptionist, or similar role
- Excellent customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
Job Duties
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests, collecting necessary information
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates, and amenities
- Respond to clients' complaints in a timely and professional manner
- Work with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished
- Confirm group reservations and arrange personalized services for VIP customers and event attendees
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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