Remington Hospitality

Front Desk Agent

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $25.52
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Hourly pay of $25.52
Flexible work schedules
opportunities for career growth
Employee Discounts
Paid holidays
work in a team-oriented environment
Training and development programs

Job Description

The hiring establishment is a reputable hotel known for its commitment to exceptional guest experiences and high-quality service. This hotel prides itself on maintaining a welcoming environment and ensuring every guest feels valued and cared for throughout their stay. Located conveniently, the hotel attracts diverse clientele including leisure travelers, business guests, and event attendees. The property's attention to detail, comfortable accommodations, and attentive staff and team culture make it a preferred choice in the hospitality industry. With a strong emphasis on professionalism and efficiency, this hotel has established a solid reputation for delivering smooth and memorable stays to its visitors.... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or front desk operations preferred but not required
  • Ability to work varying schedules including nights, weekends, and holidays
  • Strong work ethic and self-initiative
  • Excellent communication skills
  • Ability to work as part of a team
  • Friendly personality

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a hotel front desk or customer service role is preferred
  • Strong communication and interpersonal skills
  • Ability to operate Front Office systems and basic computer software
  • Attention to detail and accuracy in handling transactions
  • Ability to multi-task and work under pressure
  • Friendly and professional demeanor

Job Duties

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
  • Assist in pre-registration and blocking of reservations when necessary
  • Promptly, accurately and efficiently post all charges
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
  • Review any reservations with special requests and work to block rooms accordingly
  • Have knowledge of hotel rates, discounts and how to handle each
  • Have working knowledge of reservations and procedures, including how to take same day reservations
  • Should be able to take reservations in approximately 2 minutes
  • Know and follow cancellation procedures and relocation procedures when necessary

Job Qualifications

Experience

No experience required

Job Location