Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.82 - $21.03
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Disability insurance
Job Description
Pueblo of Sandia, located in Albuquerque, New Mexico, is a distinguished resort and casino that combines tradition with modern hospitality services to create exceptional guest experiences. Known for its welcoming atmosphere and commitment to excellent service, the Pueblo of Sandia fosters an environment that supports integrity, fairness, collaboration, communication, and recognition of performance excellence. The resort serves a diverse clientele, providing accommodations, entertainment, dining, and gaming options in a family-friendly and culturally rich setting. As a full-time employer in the resort category, the Pueblo of Sandia offers competitive hourly wages ranging from $16.82 to $21.03. This dynamic workplace encourages team... Show More
Job Requirements
- High school diploma or GED equivalent
- One year experience in customer service
- Ability to pass a stringent background investigation
- Willingness to undergo pre-employment and random drug screening
- Ability to stand walk balance kneel crouch stoop lift pull push reach sit talk hear see
- Ability to work swing shift
- Ability to operate computerized cash register
- Good physical condition to meet physical job requirements
Job Qualifications
- High school diploma or GED equivalent
- One year experience in customer service
- Knowledge of computers and Windows software
- Basic mathematic skills
- Ability to run a computerized cash register
- Excellent written and oral communication skills
- Excellent organizational skills
- Preferred one year of hotel or call center experience
- Preferred bi-lingual ability
Job Duties
- Provide all guests with friendly courteous and timely service
- Greet register and assign rooms to guests on arrival
- Keep records of room availability and guests' accounts
- Compute bills collect payments and make change for guests
- Provide back up to reservations by making and confirming reservations
- Post charges for rooms food liquor or telephone calls to guest accounts
- Transmit and receive messages
- Issue room keys
- Answer inquiries pertaining to Sandia Resort and Casino
- Deposit guests' valuables in hotel safes or safe-deposit boxes
- Stock brochures at front desk
- Work collaboratively to deliver the highest degree of service to guests while maintaining professional friendly and approachable demeanor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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