Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Gaylord Opryland Resort & Convention Center, located in the heart of Nashville, Tennessee, is a premier destination offering luxurious accommodations, world-class event spaces, and exceptional guest services. As part of Marriott International, a global leader in hospitality, Gaylord Hotels combine the strength of Marriott's extensive network with unique local experiences. This renowned resort and convention center offers an extensive range of amenities, entertainment options, and dining experiences for guests, making it an iconic location for visitors from around the world. With a commitment to inclusivity, diversity, and employee development, Gaylord Opryland Resort provides a welcoming and dynamic workplace environment. The... Show More

Job Requirements

  • High school diploma or equivalent
  • Open availability for full-time work
  • Ability to stand and walk for long periods
  • Must be able to lift and move items under 10 pounds
  • Willingness to follow company safety and operational procedures
  • Effective communication skills
  • Commitment to provide excellent guest service

Job Qualifications

  • High school diploma or equivalent
  • No prior related work experience required
  • Strong interpersonal and communication skills
  • Ability to multitask and stay organized
  • Positive attitude and willingness to learn
  • Ability to stand and walk for extended periods
  • Basic knowledge of local area and attractions beneficial

Job Duties

  • Provide a smooth and welcoming check-in and check-out experience
  • Assist guests with requests and inquiries
  • Complete operational reports accurately
  • Share knowledge about local events and attractions
  • Maintain professional appearance and communication
  • Follow company policies and procedures
  • Perform light physical tasks such as lifting and moving items under 10 pounds

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location