Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a renowned management company specializing in quality extended stay hotels across 20 states in the U.S. With a strong commitment to both guests and employees, the company continually enhances its properties and service standards to provide an exceptional hotel experience. The HomeTowne properties underwent significant renovations in 2018, reaffirming their dedication to quality and comfort. As a part of RedRoof, HomeTowne Studios combines industry expertise with a focus on community and employee well-being, striving to be the employer of choice in the hospitality sector. This emphasis on workplace environment and career growth opportunities makes HomeTowne... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- must have basic office skills (math, cash handling, computer skills, etc.)
- basic English communication (verbal and written) skills required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- basic English communication (verbal and written) skills required
- basic office skills (math, cash handling, computer skills, etc.)
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- make, change and monitor reservations
- review and report rate availability using front desk computer system
- update and monitor room status
- promote future sales
- maintain confidentiality of guest information and pertinent hotel data
- communicate with the General Manager and other Front Desk Representatives about problems, requests and/or concerns regarding guests and rooms
- work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- perform all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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