Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
Paid Time Off
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Job Description
White Lodging is a prominent hospitality company specializing in the development and operation of a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the best cities to live in the United States. Renowned for its commitment to excellence in guest experiences and community engagement, White Lodging has cultivated a reputation for delivering exceptional hospitality services that resonate with comfort, luxury, and outstanding customer care. The company’s dedication to innovation and quality has positioned it as a leader in the hospitality sector, with a strong focus on employee development and guest satisfaction. White Lodging values diversity,... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred but not required
- Strong communication skills
- Ability to handle cash and follow accounting procedures
- Ability to stand and move for long periods
- Availability to work flexible hours including weekends and holidays
- Positive attitude and strong interpersonal skills
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods
- Availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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