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Front Desk Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.75
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Work Schedule

Standard Hours
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Benefits

Free Meals
Travel Discounts
benefit packages
401k

Job Description

Sheraton Grand at Wild Horse Pass, located in Chandler, Arizona, is part of the renowned Marriott International portfolio, a global leader in the hospitality industry since 1937. Marriott International is well-known for its commitment to delivering exceptional guest experiences, fostering a culture that values diversity, inclusion, and opportunity for all associates. Sheraton Hotels & Resorts, one of Marriott's flagship brands, prides itself on creating warm, welcoming environments that serve as gathering places for communities worldwide, making every guest feel a sense of belonging and connection.

Sheraton Grand at Wild Horse Pass offers an enriching work environment where associates are ... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent preferred
  • Ability to stand, sit, or walk for long periods
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • Strong customer service skills
  • Willingness to follow company policies and safety standards
  • Ability to maintain confidentiality
  • Ability to work full-time
  • Availability to work on-site at Sheraton Grand at Wild Horse Pass

Job Qualifications

  • High school diploma or G.E.D. equivalent preferred
  • No prior work experience required
  • No supervisory experience required
  • Strong communication and interpersonal skills
  • Ability to stand, sit, or walk for extended periods
  • Commitment to professional appearance and conduct

Job Duties

  • Deliver personalized guest services that ensure a memorable stay
  • Address guest requests promptly and efficiently
  • Process operational needs including check-in and check-out procedures
  • Maintain safety and confidentiality standards
  • Uphold company policies and quality standards
  • Provide information about local attractions and services
  • Perform light physical tasks such as moving and handling objects up to 10 pounds

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location