Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic hotel management company with over 40 years of experience in operating a diverse portfolio of more than 75 hotels across 20 plus states within the United States. The company manages properties for some of the nation\'s largest real estate investment trusts (REITs) as well as numerous private real estate owners, including individual and family-owned hotels. Known for its innovative and entrepreneurial spirit, InnVentures has cultivated a culture of building highly effective teams that produce winning results through proven management, development, and revenue maximization techniques. This trusted expertise encompasses operations of major hotel brands, reflecting the company\'s... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Basic computer proficiency
- Ability to stand for long periods
- Ability to lift 25 pounds
- Flexible availability including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Physical ability to stand for an entire shift and lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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