Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) Plan
Employee assistance program
Job Description
InnVentures is a leading hospitality management company driven by an innovative and entrepreneurial spirit. With a culture focused on building high-performing teams, InnVentures operates over 75 hotels across more than 20 states. They manage properties for some of the Nation's largest Real Estate Investment Trusts (REITs) and private real estate owners, in addition to a significant portfolio of individual and family-owned hotels. With over 40 years of industry experience, InnVentures has perfected proven methods of management, development, and revenue maximization, making it a trusted expert in operating major hotel brands. The company emphasizes creating winning results through its dedicated teams... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Strong communication skills
- Basic computer literacy
- Ability to stand for long periods
- Physical ability to lift at least 25 pounds
- Flexibility to work varied shifts including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience where you have been guest facing in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Availability to work evenings, weekends and holidays
- Ability to stand for an entire shift
- Ability to lift at least 25 pounds
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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