Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
Paid Time Off
wellness tools
Referral bonuses
Leadership development
Tuition Reimbursement
Employee Discounts
Career growth opportunities

Job Description

White Lodging is a prominent hospitality company known for developing and operating an impressive portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the United States' most desirable cities. With a strong reputation for excellence and innovation in the hospitality industry, White Lodging prioritizes creating memorable guest experiences by combining top-tier accommodations with exceptional service. The company’s commitment to quality is evident in their dedication to managing properties that enhance the travel and lifestyle experience, reflecting the culture and vibrancy of each location they serve.

As a leader in the hospitality sector, White Lodging’s approach f... Show More

Job Requirements

  • High school diploma or equivalent
  • strong communication skills
  • customer service experience preferred
  • ability to stand and move for long periods
  • availability to work long hours, weekends, and holidays
  • basic math skills for cash handling
  • knowledge of hotel operations preferred but not required
  • ability to maintain confidentiality
  • positive attitude and teamwork mindset

Job Qualifications

  • Strong communication skills
  • a passion for customer service
  • ability to be flexible and adapt to any situation
  • desire to work as part of the front desk team
  • outgoing personality with a positive attitude
  • previous hospitality experience is helpful but not required
  • ability to stand and move at a fast pace for long periods

Job Duties

  • Provide the highest quality of service to guests, anticipating and exceeding their expectations
  • check guests in and out efficiently and in a friendly manner
  • understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
  • develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
  • assist in maintaining the cleanliness of the lobby and entrance
  • ensure security and confidentiality of all guest and hotel information
  • effectively respond to and resolve guest concerns or complaints
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location