Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms
Discounts on dining
Discounts on travel/entertainment experiences
Multiple hotels in each market
Job Description
White Lodging is a distinguished leader in the hospitality industry, specializing in the development and operation of a diverse portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most vibrant and desirable cities in the United States. With a reputation for excellence and a commitment to providing memorable guest experiences, White Lodging continuously strives to set new standards in the hotel management sector. The company fosters a culture that values innovation, inclusivity, and the importance of making people feel welcome, comfortable, and valued during every interaction.
As a Front Desk Agent at White Lodging, y... Show More
As a Front Desk Agent at White Lodging, y... Show More
Job Requirements
- Ability to stand and move at a fast pace for long periods of time, availability to work long hours, weekends, and holidays as necessary
- Strong communication skills
- Passion for customer service
- Flexibility and adaptability
- Outgoing personality
- Desire to work as part of a team
- Previous hospitality experience is helpful but not required
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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