Front Desk Agent

Pittsburgh, PA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $13.50

Work Schedule

Flexible

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Prescription Discounts

401k Retirement Plan

Complimentary hotel room nights

Group Life Insurance

short-term disability

long-term disability

Employee education assistance

Wireless discount

Job Description

Concord Hospitality is a renowned company specializing in hospitality management with a strong commitment to delivering exceptional guest experiences. As a respected operator in the hotel industry, Concord Hospitality focuses on creating an inclusive and respectful work culture that values every employee and encourages professional growth. The company is known for its dedication to quality, integrity, community involvement, profitability, and fostering a fun and engaging work environment. With a variety of programs designed to support associates' development and well-being, Concord Hospitality stands out as an employer of choice for those passionate about hospitality and guest service.

The Front ... Show More

Job Requirements

Open availability
Passion to serve others
High sense of responsibility
Excellent communication skills
Ability to handle guest concerns professionally
Knowledge of cash handling procedures
Ability to work in a fast-paced environment
Commitment to providing high levels of hospitality and service

Job Qualifications

Front desk experience preferred but not required

Job Duties

Assist guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs including travel programs and special offers
Communicate effectively with various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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