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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program

Job Description

Gaylord Opryland Resort & Convention Center, located in Nashville, Tennessee, is a premier hospitality destination known for its expansive facilities, exceptional guest services, and vibrant local culture. As part of Marriott International's portfolio of brands, Gaylord Hotels define excellence by blending traditional Southern hospitality with innovative service offerings tailored to create memorable experiences. The resort boasts uniquely themed areas, world-class dining, extensive meeting and convention spaces, and entertainment options, making it a sought-after location for both leisure and business travelers. Gaylord Opryland thrives on a rich culture of inclusivity and opportunity, dedicated to providing a work environment where associates are... Show More

Job Requirements

  • high school diploma or GED equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to handle objects weighing up to 10 pounds
  • availability to work full time and open availability
  • commitment to maintaining confidentiality and professionalism
  • willingness to follow company policies and procedures

Job Qualifications

  • high school diploma or GED equivalent
  • strong customer service skills
  • ability to communicate clearly and effectively
  • basic computer proficiency
  • ability to multitask in a fast-paced environment
  • no prior work experience required
  • ability to stand, sit, or walk for extended periods

Job Duties

  • process guest check-in and check-out
  • respond to guest requests and inquiries
  • provide information about local attractions
  • complete operational reports
  • maintain cleanliness and organization of work area
  • follow company policies and procedures
  • ensure professional communication and appearance

Job Qualifications

Experience

No experience required

Job Location

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