Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Fairfield El Paso Airport is a welcoming hotel operated by MCR Hotels, one of the largest owner-operators of hotels in the United States. As a part of MCR's expansive portfolio, which includes 148 premium-branded hotels across 37 states and 106 cities, Fairfield El Paso Airport prides itself on providing clean, friendly, well-organized, and safe accommodations for all guests. Established as a company in 2006, MCR Hotels has its headquarters and regional offices in major cities such as New York City, Dallas, Chicago, and Richmond, Virginia. The company manages its properties under esteemed brands such as Marriott, Hilton, and independent hotels.... Show More
Job Requirements
- Stand or remain in a stationary position for long periods of time (3-4 hours at a time)
- Type on and operate computers and other office devices
- Bend, stoop, crouch, lift and transport supplies up to 25 pounds
- Inspect and visually observe details at close and long range
- Arrive and clock in/out on time for every shift worked
- Clock in/out for breaks at designated times
- Provide sufficient notice when calling out for a scheduled shift
Job Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to understand and follow guidelines and procedures
- Effective listening, conflict resolution, and communication skills
- Desire to serve all guests
- Age 18 years or older
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names when possible to ensure they feel welcomed
- Work together to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of hotel features and amenities
- Support all groups and events at the hotel
- Answer incoming calls with friendly service using the approved greeting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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