Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life
long term disability
short term disability
401-K
Supplemental Insurance
Professional growth and development opportunities
Travel Discounts
Job Description
This job opportunity is with a reputable hospitality establishment committed to delivering outstanding guest experiences through exceptional service. Known for its welcoming atmosphere and customer-centered approach, the company prides itself on maintaining high standards of professionalism and hospitality. The organization operates in the hotel sector, providing accommodations to a diverse clientele ranging from leisure travelers to business professionals. These hotels serve as a home away from home, where every interaction is geared toward ensuring maximum guest satisfaction and comfort.
The role of a Front Desk Agent is a pivotal one within the hospitality framework. As the first point o... Show More
The role of a Front Desk Agent is a pivotal one within the hospitality framework. As the first point o... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Fluency in English
- Ability to stand for long periods
- Capability to lift or move up to 20 pounds
- Basic computer skills
- Strong interpersonal skills
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- Excellent English communication skills both written and verbal
- Proficiency in using computers and hospitality software
- Experience in customer service or hospitality preferred
- Ability to stand and move continuously during shifts
- Comfortable handling cash and credit transactions
- Strong problem-solving and interpersonal skills
Job Duties
- Provide a critical first impression to guests with exceptional service
- Welcome and serve guests in person and over the phone
- Check guests in and out using computer systems
- Handle cash and credit card transactions accurately
- Solve guest problems promptly and courteously
- Maintain knowledge of hotel services and amenities
- Assist with guest requests and provide information about the local area
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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