Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Standard Hours
Job Description
HomeTowne Studios by RedRoof is a prominent management company recognized for delivering exceptional quality extended stay hotel experiences across multiple states. Specializing in the hospitality sector, HomeTowne Studios operates and manages properties in 20 different states, focusing specifically on extended stay accommodations. With a commitment to both guest satisfaction and employee well-being, the company continually enhances its hotel properties, having undergone significant renovations in 2018, and remains dedicated to improving the overall experience for guests and staff alike. As a respected leader within the extended stay hotel market, HomeTowne Studios is part of the RedRoof family, a name synonymous with... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills including math, cash handling, computer skills
- Basic English communication skills, verbal and written
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic office skills including math, cash handling, and computer literacy
- Basic English communication skills, both verbal and written
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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