Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a premier hospitality management company driven by a spirit of innovation and entrepreneurship. With over 75 hotels across more than 20 states, InnVentures operates properties for some of the nation's largest Real Estate Investment Trusts (REITs), private real estate owners, and a vast portfolio of individual and family-owned hotels. Established over 40 years ago, the company has cemented its reputation through proven methods of hotel management, development, and revenue maximization, successfully aligning with major hotel brands nationwide. InnVentures is known for cultivating winning teams and delivering exceptional guest experiences through attentive service and operational excellence.
The Fro... Show More
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer-facing roles preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a busy environment
- Basic computer literacy
- Physical ability to stand for long periods
- Must be able to lift at least 25 pounds
- Flexible schedule including evenings, weekends, and holidays
Job Qualifications
- Previous customer service experience in a fast-paced, guest-facing environment
- Strong verbal and written communication skills
- Ability to read, write, and type
- Proficiency in basic technology use
- Ability to stand for entire shifts
- Ability to lift at least 25 pounds
- Availability to work evenings, weekends, and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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