Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Flexible Schedule
Career growth opportunities
Positive work environment
Employee Discounts
team-oriented culture
Training and Development
Equal opportunity employer
Job Description
Larkspur Landing is an exciting new hotel set to open in October 2025, bringing a fresh style and vibrant energy to the hospitality industry. As a dynamic addition to the hotel landscape, Larkspur Landing aims to offer exceptional guest experiences through a combination of modern amenities, a welcoming atmosphere, and dedicated staff. Positioned to stand out in the competitive lodging market, the hotel promises to deliver personalized service with a touch of fun and eccentricity that reflects its unique brand identity. This new establishment is not just about providing rooms but creating memorable stays for every guest through attentive service... Show More
Job Requirements
- Flexible schedule
- Some similar experience preferred
- Positive attitude
- High school diploma preferred
- Ability to work part time hours
- Basic computer skills
- Good communication skills
- Friendly and professional demeanor
- Comfortable handling money and operating point-of-sale systems
Job Qualifications
- Hotel guest service experience or reception experience is preferred
- Thought provoking: capable of making others think deeply on a subject (preferred)
- Innovative: consistently introduces new ideas and demonstrates original thinking (preferred)
- Detail oriented: capable of carrying out a given task with all details necessary to get the task done well (required)
- Enthusiastic: shows intense and eager enjoyment and interest (required)
- Dedicated: devoted to a task or purpose with loyalty or integrity (required)
- Team player: works well as a member of a group (required)
- High school (preferred)
- Associates (preferred)
- Language (advanced)
Job Duties
- Greet guests and complete the registration process including inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room or has a bell person accompany them
- Assist guests with check-out ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
- Demonstrate a thorough knowledge of hotel information including room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
- Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Receive, input, retrieve and relay messages to guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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