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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $28.20
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Employee stock purchase plan
Paid parental leave
Employee Discounts

Job Description

W Hotels is a celebrated global luxury hotel brand, part of Marriott International's portfolio, known for its unique approach to modern luxury and its vibrant, innovative spirit. Located in Bellevue, Washington, the W Bellevue hotel offers guests a distinctive and memorable experience that combines high quality service with contemporary aesthetics and dynamic environments. Marriott International, the parent company, emphasizes an inclusive and diverse workplace, promoting equality and valuing the varied backgrounds and talents of its associates. W Hotels proudly embodies a culture grounded in its 'Whatever/Whenever' service philosophy which empowers employees to anticipate and fulfill guests’ every need promptly and... Show More

Job Requirements

  • high school diploma or equivalent
  • no prior related work experience required
  • no supervisory experience required
  • no certifications required
  • ability to perform physical tasks including moving light objects
  • availability to work full time
  • professional and respectful demeanor

Job Qualifications

  • high school diploma or equivalent such as general educational development (ged)
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • basic computer proficiency
  • ability to stand and walk for extended periods
  • willingness to assist in diverse operational tasks

Job Duties

  • greet and assist guests with check-in and check-out processes
  • respond promptly to guest requests and inquiries
  • provide information and recommendations about local events and attractions
  • complete operational reports and document guest interactions
  • maintain professional appearance and communication
  • adhere to company policies and confidentiality standards
  • engage in light physical activities such as moving items under 10 pounds without assistance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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