Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401(k)
wellness programs
Paid Time Off
Job Description
Associa is a leading property management company renowned for delivering comprehensive management solutions to homeowners associations and community associations. As an established firm in the property management industry, Associa emphasizes creating well-maintained, safe, and pleasant living environments. With its dedication to excellence and a customer-focused approach, it supports community engagement, enhancing the quality of life for residents. Recognized for award-winning workplace culture, Associa offers competitive employee benefits and fosters professional growth and development.
The Front Desk Agent plays a pivotal role within Associa’s property management teams. Reporting directly to the General Manager, this individual acts as the frontline suppor... Show More
The Front Desk Agent plays a pivotal role within Associa’s property management teams. Reporting directly to the General Manager, this individual acts as the frontline suppor... Show More
Job Requirements
- Responsiveness to general manager, board, and homeowners
- professional verbal and written communication skills
- confidentiality and discretion in performance of duties
- proficiency with Microsoft Office Suite
- detail orientation with a sense of urgency
Job Qualifications
- High school diploma or equivalent
- previous experience in property management or customer service preferred
- proficiency with Microsoft Office Suite
- strong verbal and written communication skills
- ability to maintain confidentiality and discretion
- detail oriented with a sense of urgency
- ability to work well with a team and foster positive employee relations
Job Duties
- Manage the functionality of all emergency and fire safety systems and ensure emergency contact information is current
- provide support management in general operations of the property
- foster a positive workplace environment with clear communication
- monitor work order processes and follow through to completion
- monitor BuildingLink communications
- meet and direct contractors and service providers on site
- walk all amenities, grounds, and back-of-house areas daily to make corrections and recommendations
- maintain consistent cleanliness throughout the property
- ensure onsite employees meet uniform and grooming standards
- manage communication channels to ensure follow-up and protocol adherence
- train homeowners on BuildingLink
- support Front Desk Agent team in handling concerns, requests, and problems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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