Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Day Shifts
Benefits
Paid Time Off
Employee Health Plan
competitive pay
flexible scheduling
Career advancement opportunities
supportive work environment
Job Description
Perspective Hospitality is a distinguished company specializing in hospitality management, known for operating a variety of hotels and lodging establishments aimed at delivering exceptional guest experiences. With a reputation for maintaining high standards of customer service and comfort, Perspective Hospitality focuses on ensuring that every guest feels welcomed and valued during their stay. The company prides itself on fostering a supportive work environment where employees are empowered and motivated to provide outstanding service. As a growing hospitality group, Perspective Hospitality emphasizes operational excellence, staff development, and community-oriented values. Employees enjoy competitive pay, opportunities for advancement, and comprehensive benefits, contributing to... Show More
Job Requirements
- High school diploma or equivalent
- Previous front desk, reservations, concierge, bell desk or night audit experience
- Work authorization in the United States
- Ability to work varied shifts including mornings, mid-evenings, and evenings
- Strong customer service skills
- Ability to handle cash and perform basic accounting
- Knowledge of hotel software and procedures
- Good communication skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in front desk, reservations, concierge, bell desk, or night audit roles
- Proficiency with front desk computer operations
- Strong communication and interpersonal skills
- Ability to handle cash transactions accurately
- Knowledge of hotel policies, room rates, and procedures
- Familiarity with safety and emergency protocols
- Customer service oriented
- Organized and detail focused
- Ability to work varied shifts including mornings, mid-evenings, and evenings
Job Duties
- Greet, register, check out, and assist guests efficiently and courteously
- Maintain thorough knowledge of check-in and check-out procedures
- Operate front desk computer systems for arrivals and departures
- Manage room keys and departmental keys with strict sign-out procedures
- Handle walk-in guests, stay-overs, and room charges accurately
- Post charges to guest accounts, master bills, and applicable accounts
- Handle safe keys according to property procedures
- Understand room and rate policies and adjust package rates appropriately
- Review reservations and future availability
- Manage group arrivals and inform guests of hotel functions
- Ensure no check-outs with outstanding balances
- Familiarize guests with hotel facilities
- Count cash drawer at shift start and end and report discrepancies
- Communicate guest requests and early departures to housekeeping
- Welcome and acknowledge return guests
- Follow all safety and emergency procedures
- Attend front desk meetings and complete weekly key inventories
- Manage telephone, mail, and message systems
- Complete guest feedback forms and relay concerns to supervisors
- Collaborate with other front office departments
- Complete additional tasks as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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