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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) retirement match
Paid holidays
Paid Time Off
Employee assistance program

Job Description

Peachtree Group is a well-established organization known for its dedication to excellence in the hospitality industry. With a strong commitment to providing a superior guest experience, the company operates a portfolio of upscale hotels and resorts that prioritize comfort, quality, and professional service. Peachtree Group prides itself on fostering a respectful and inclusive work environment, which supports employee growth, work-life balance, and comprehensive benefits. As a respected employer in the hospitality sector, Peachtree Group is recognized for upholding high standards and promoting a culture of teamwork and enthusiasm within its workforce.

The Front Desk Agent position at Peachtree Gro... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to provide friendly and professional service
  • strong organizational skills
  • ability to work in a team environment
  • attention to detail
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a customer service or hospitality role preferred
  • strong communication skills
  • ability to handle multiple tasks simultaneously
  • proficiency with computer systems relevant to front desk operations

Job Duties

  • processing check-ins and check-outs
  • securing payment
  • verifying and adjusting billing
  • assisting guests with reservations and requests
  • anticipating guest needs and exceeding expectations
  • implementing creative solutions to guest issues
  • maintaining brand standards during guest interactions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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