Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic hospitality management company driven by an innovative and entrepreneurial spirit. With a rich history spanning over 40 years, InnVentures specializes in operating more than 75 hotels across over 20 states, serving some of the nation's largest Real Estate Investment Trusts (REITs) and private real estate owners as well as a diverse range of individual and family-owned hotels. The company is known for its proven methods of management, development, and revenue maximization, making it a trusted leader in managing major hotel brands. InnVentures fosters a culture that emphasizes teamwork, winning results, and professional growth, contributing to its... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience in hospitality or related field preferred
- Strong interpersonal and communication skills
- Ability to multitask and work in a fast-paced environment
- Basic computer proficiency
- Must be able to stand for long periods
- Physical ability to lift 25 pounds
- Flexible availability including evenings, weekends and holidays
Job Qualifications
- Previous customer service experience where you have been guest facing in a fast-paced environment is ideal
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Must be able to stand for an entire shift
- Must be able to lift at least 25 pounds
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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