Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation time off
Paid parental leave
Job Description
Great Wolf Lodge is a premiere chain of indoor water park resorts renowned for its family-friendly atmosphere and engaging entertainment options. The company has established itself as a leader in the hospitality industry by delivering memorable guest experiences through exceptional service, comfortable accommodations, and a wide array of on-site amenities. Operating numerous locations across North America, Great Wolf Lodge is committed to providing a safe, welcoming, and fun environment for guests of all ages. Their focus on team member development, inclusion, and career growth has earned them a strong reputation as an employer of choice in the hospitality sector.
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Job Requirements
- High school diploma or equivalent education/experience
- must be flexible regarding schedule, based on business demands
- previous experience demonstrating strong customer service
- successful completion of a criminal background check and drug screen
Job Qualifications
- High school diploma or equivalent education/experience
- previous experience demonstrating strong customer service
- ability to multi-task and prioritize a variety of tasks with minimal direction
- proven teamwork skills
- enthusiastic and energetic
- excellent communication skills
Job Duties
- Welcomes guests by greeting, answering questions, responding to requests
- registers guests by obtaining or confirming room requirements, verifying pre-registration, assigning rooms, obtaining information and signatures, issuing guest room keys
- establishes credit by verifying credit cards or obtaining cash
- directs guests to room by showing location on resort map
- conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
- provides concierge duties to guests by answering inquiries regarding resort and other services such as entertainment, shopping, business, and travel
- maintains records by entering room and guest account data
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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