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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Diversity and inclusion initiatives

Job Description

The Ritz-Carlton Portland, located at 900 SW Washington St., Portland, Oregon, is a prestigious luxury hotel known for delivering exceptional guest experiences. As part of the renowned Ritz-Carlton brand under Marriott International, this establishment prides itself on its commitment to high standards of service, ensuring every guest feels valued and welcomed. The hotel boasts a sophisticated atmosphere with elegant décor, modern amenities, and a prime location that attracts travelers seeking comfort and luxury in Portland. With its reputation for excellence, The Ritz-Carlton Portland offers outstanding career opportunities for those passionate about hospitality and guest services.

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Job Requirements

  • high school diploma or equivalent
  • no prior work experience required
  • no supervisory experience needed
  • no licenses or certifications necessary
  • ability to stand and walk for extended periods
  • ability to lift and carry light objects under 10 pounds
  • availability to work evening shifts
  • commitment to following company policies and procedures

Job Qualifications

  • high school diploma or general educational development (ged) certificate
  • excellent customer service skills
  • strong communication and interpersonal abilities
  • ability to work evening shifts
  • attention to detail and professionalism
  • willingness to perform physical tasks as required
  • basic knowledge of hotel operations beneficial but not required

Job Duties

  • greet and assist guests with check-in and check-out processes
  • respond promptly to guest requests and inquiries
  • provide information on local events, attractions, and hotel services
  • perform operational tasks such as completing reports and handling guest requests
  • maintain a professional appearance and communication at all times
  • adhere to company safety, confidentiality, and quality standards
  • stand, walk, and handle light objects during shifts

Job Qualifications

Experience

No experience required

Job Location

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