Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a prominent player in the extended stay hotel industry, recognized for its commitment to providing high-quality accommodations tailored to guests seeking comfortable, long-term lodging solutions. Operating across 20 different states, HomeTowne Studios prides itself on delivering an exceptional hospitality experience through well-maintained properties, modern amenities, and attentive customer service. With renovations completed in 2018 and ongoing property enhancements, the company has demonstrated a strong focus on guest satisfaction and continuous improvement of facilities and services. The management philosophy extends beyond guest care to fostering a positive work environment, positioning HomeTowne Studios as an employer of... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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