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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Diversity and inclusion initiatives

Job Description

Marriott Marquis Houston, located at 1777 Walker Street in Houston, Texas, is a prestigious luxury hotel that is part of Marriott International's extensive portfolio. As a globally recognized hospitality brand, Marriott Marquis Houston offers exceptional guest services and strives to create unique and memorable experiences for every visitor. Operating within the vibrant city of Houston, the hotel benefits from its prime location and boasts a team-oriented environment that values diversity, inclusion, and professional growth. Marriott International is known for its commitment to employee well-being and career development, making it an employer of choice within the hotel industry.

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Job Requirements

  • High school diploma or equivalent
  • no prior experience required
  • no supervisory experience
  • no license or certification required
  • ability to stand and walk for extended periods
  • ability to perform physical tasks such as lifting and moving objects under 10 pounds
  • professional appearance and communication

Job Qualifications

  • High school diploma or equivalent
  • no prior related work experience required
  • no supervisory experience required
  • ability to communicate professionally
  • strong customer service skills
  • physical ability to perform active duties

Job Duties

  • Provide a smooth and welcoming check-in and check-out experience for guests
  • take initiative to offer a wide range of guest services
  • respond promptly to guest requests and needs
  • complete operational tasks and reporting related to guest services
  • share information about local events and attractions
  • maintain a safe and clean work environment
  • perform physical tasks such as moving, lifting, and carrying objects under 10 pounds without assistance

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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