Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive salary
Employee Discounts
Opportunities for advancement
Professional development opportunities
Positive work environment
Job Description
Our hotel is a distinguished hospitality establishment committed to providing top-notch lodging experiences for travelers and guests from around the world. Known for its welcoming atmosphere and exceptional service standards, our hotel caters to both business and leisure guests, ensuring each stay is comfortable, convenient, and memorable. With a variety of amenities including fine dining, event spaces, and leisure facilities, the hotel supports a dynamic and vibrant working environment for its team members. We pride ourselves on fostering a culture that values professionalism, customer satisfaction, and continuous improvement in service delivery. Employment type for this position is full-time, promising consistent... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality
- Proficient in using computer systems and reservation software
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Availability to work evenings, weekends, and holidays
- Friendly and professional demeanor
Job Qualifications
- Previous experience as a front desk agent or in a customer service role is preferred
- Strong communication and interpersonal skills
- Ability to multitask and handle a high-volume workload
- Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
- Flexibility to work evenings, weekends, and holidays as needed
Job Duties
- Manage reservations and check guests in and out using a computerized system
- Handle guest requests, such as booking tours or making restaurant reservations
- Assist with check-in and check-out processes, including handling payments and issuing keys
- Answer phone calls and respond to online inquiries in a timely and professional manner
- Assist with organizing and setting up events and meetings
- Handle guest complaints and concerns with grace and professionalism
- Perform light cleaning duties, such as wiping down counters and restocking supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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