Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic and forward-thinking hospitality management company driven by an innovative, entrepreneurial spirit. With a culture centered on building cohesive teams that achieve exceptional results, InnVentures manages a diverse portfolio of over 75 hotels across more than 20 states. Their clientele includes some of the nation’s largest real estate investment trusts (REITs), private real estate owners, as well as numerous individual and family-owned hotels. Boasting over 40 years of industry experience, InnVentures has developed proven strategies for management, development, and revenue maximization, earning a strong reputation for expertise in operating major hotel brands. The company’s commitment to excellence... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- strong communication skills
- ability to multitask and work in a fast-paced environment
- basic computer skills
- physical ability to stand for long periods and lift up to 25 pounds
- availability to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- previous customer service experience where you have been guest facing in a fast-paced environment
- strong verbal and written communication skills
- ability to read, write, type and use basic technology
- ability to stand for an entire shift
- ability to lift at least 25 pounds
- availability to work evenings, weekends and holidays
Job Duties
- ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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