Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Career development opportunities
Job Description
Highgate Hotels is a leading real estate investment and hospitality management company renowned for its innovative approach within the hospitality industry. Positioned as a dominant player in primary U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate extends its influence across Europe, Latin America, and the Caribbean. The company manages a diverse portfolio of global properties with an aggregate asset value exceeding $20 billion, generating over $5 billion in cumulative revenues. Highgate offers comprehensive expertise covering all phases of the hospitality property lifecycle, including planning, development, recapitalization, or disposition. Alongside its innovative hotel brand development... Show More
Job Requirements
- High school diploma or equivalent required
- Experience in a hotel or a related field preferred
- Computer experience required
- Ability to stand during entire shift
- Flexible and long hours sometimes required
- Must be able to communicate effectively both verbally and written
- Must be attentive, friendly, courteous and service oriented
- Must be able to multitask and prioritize departmental functions to meet deadlines
- Must maintain a warm and friendly demeanor at all times
- Must be able to handle problems proactively and effectively
- Must maintain confidentiality of information
Job Qualifications
- College course work in related field helpful
- Experience in a hotel or a related field preferred
- High school diploma or equivalent required
- Computer experience required
- Customer services experience preferred
- Flexible and long hours sometimes required
- Ability to stand during entire shift
Job Duties
- Greet and welcome all guests approaching the front desk in accordance with Highgate Hotel standards
- Maintain proper operation of the PBX console and ensure that all hotel standards are met
- Answer guest inquiries about hotel services, facilities and hours of operation in a timely manner
- Ensure logging and delivery of packages, mail and messages to guests and meeting rooms
- Review front office log and trace file daily
- Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
- Follow all cash handling and credit policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
You may be also interested in:
Jobs By Filter