Front Desk Agent

Boise, ID, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $16.00 - $18.00

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

performance bonuses

flexible scheduling

Job Description

Our establishment is a reputable hotel known for delivering exceptional hospitality services and a welcoming atmosphere for all guests. We take pride in providing superior accommodations combined with attentive and personalized customer service, making every stay a memorable experience. The hotel industry demands professionalism, patience, and a friendly demeanor, all of which are central to our organizational values. We value employees who are dedicated to enhancing guest satisfaction while driving operational excellence and maintaining the property’s high standards.

We are currently seeking dedicated Front Desk Agents to join our dynamic team. The Front Desk Agent position plays a cri... Show More

Job Requirements

experience in a hotel or related field preferred
possess a positive and upbeat personality
desire to deliver outstanding customer service
demonstrate multitasking and detail orientation
ability to problem solve effectively
clear communication skills
ability to evaluate and select quick and accurate actions
able to work in high pressure situations
effective at handling workplace problems
good listening and understanding skills
ability to work with financial data
basic numerical and arithmetic operations skills
ability to read and write simple correspondence and instructions

Job Qualifications

experience in a hotel or related field preferred
positive and upbeat personality
strong customer service skills
ability to multitask and be detail-oriented
problem-solving skills
clear communication abilities
ability to evaluate and select appropriate courses of action quickly
ability to work well under pressure
effective listening and understanding skills
proficiency with financial information and data
basic arithmetic skills
ability to read, comprehend, and write simple instructions and correspondence

Job Duties

greet and register guests
provide outstanding guest service throughout their stay
settle guest accounts upon checkout
manage reservations including making and modifying bookings
perform hotel operator duties
execute concierge responsibilities
maximize room revenue and occupancy through efficient service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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