Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.54 - $19.05
Work Schedule
Weekend Shifts
Benefits
Group insurance
Paid Time Off
Company-matched 401(k) plan
voluntary benefits
Life enrichment benefits
Get Paid Daily
Job Description
InnVentures is a dynamic and innovative hospitality management company driven by an entrepreneurial spirit and a culture focused on building high-performing teams that deliver exceptional results. With over 40 years of experience, InnVentures operates more than 75 hotels across 20 plus states, partnering with some of the nation's largest Real Estate Investment Trusts (REITs) and private real estate owners. In addition, they manage an extensive portfolio of individual and family-owned hotels, solidifying their reputation as a trusted leader in the hotel management industry. InnVentures has honed its expertise through proven methods of management, development, and revenue maximization, allowing it to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Excellent communication skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends and holidays
- Physical ability to stand for prolonged periods
- Ability to lift and carry at least 25 pounds
Job Qualifications
- Previous customer service experience in a guest-facing role
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Ability to stand for entire shifts
- Availability to work evenings, weekends and holidays
- Ability to lift at least 25 pounds
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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