Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.55
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Tuition Reimbursement
professional counseling and family support
Free on-site parking
Food and beverage discounts
Work shoe credits
Company branded apparel
team building events
Incentive programs
Quarterly celebrations and awards
Job Description
Marriott Vacations Worldwide (MVW) is a renowned timeshare and vacation ownership company dedicated to providing exceptional vacation experiences to owners and guests globally. As part of the Marriott International family, MVW leverages decades of hospitality expertise combined with a passion for creating meaningful and memorable moments for travelers. The company prides itself on fostering a supportive, friendly, and beautiful work environment where every employee plays a vital role in delivering excellent service. MVW is committed to diversity and inclusion, ensuring a welcoming workplace culture that values unique perspectives and talents. Within the dynamic timeshare industry, MVW offers employees numerous opportunities... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time
- Lift/carry/push/pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
- Specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer skills
- Ability to multitask and handle guest concerns effectively
- Positive attitude and a team player mindset
Job Duties
- Check owners/guests into their villas for their stay and review property amenities, services, hours of operations, and local areas of interest and activities
- Actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues
- Identify and explain room features to guests (e.g., use of room key, ice and vending areas, etc.)
- Follow up with owners/guests to ensure their requests or problems have been met to their satisfaction
- Answer telephone calls and route calls to the proper department as applicable
- May be asked to assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
- Interact with colleagues and guests professionally and promptly
- Contribute to team goals
- Always follow company policies and safety procedures
Job Qualifications
Experience
No experience required
Job Location
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