Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $32.92
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Benefits

Paid Time Off
401k Match
Medical plan offerings with employer contributions
Dental Insurance
Vision Insurance
Flexible spending account
Life insurance
short-term disability insurance
long-term disability insurance
wellness benefits
Employee assistance program
Commuter benefit Program

Job Description

The Jefferson, located in Washington DC, is a distinguished independently owned and operated luxury hotel that prides itself on offering exceptional guest experiences and award-winning service. Recognized by Forbes Travel + Leisure Magazine among other accolades for excellence in hospitality and culinary offerings, The Jefferson stands as a premier destination for both business and leisure travelers seeking refined comfort and attentive care. As a landmark establishment in the nation’s capital, the hotel is dedicated to upholding the highest standards of quality and guest satisfaction, ensuring that every stay is memorable and personalized.

The Front Desk Agent role at The... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous relevant experience in a luxury hotel or similar guest services role
  • Strong communication and interpersonal skills
  • Ability to multitask effectively
  • Willingness to work flexible hours including nights, weekends, and holidays
  • Professional and courteous demeanor

Job Qualifications

  • Previous relevant guest services experience in a luxury hotel or similar industry
  • Polished, welcoming individual with exceptional verbal and written communication skills
  • Ability to multi-task and excel with competing tasks given with limited notice
  • Scheduling flexibility to include working nights, weekends, and/or holidays

Job Duties

  • Welcome and register guests in an efficient and friendly manner
  • Handles all guest requests and interactions in a hospitable and professional manner
  • Assist with duties in the areas of Concierge, Front Services, Call Center, and Food & Beverage
  • Handles all incoming calls and is responsible for guest room reservations, room service orders, and booking restaurant reservations

Job Location

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