Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
employee recognition programs
supportive work environment
Job Description
Expeditors is a globally recognized logistics company headquartered in Seattle, Washington, known for its dedication to professionalism, leadership, and customer service within the international supply chain and trade industry. As a Fortune 500 company, Expeditors employs over 19,000 skilled professionals across a global network of more than 350 locations on six continents. Their expertise lies in providing innovative and customized supply chain management solutions supported by seamless, integrated information systems. The company prides itself on fostering a friendly and innovative work environment that encourages growth and leadership. With a high retention rate, more than half of employees have been with... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in customer service or receptionist position preferred
- excellent communication skills
- proficiency in Microsoft Office Suite
- ability to multitask and prioritize
- friendly and professional demeanor
- attention to detail
- ability to maintain confidentiality
Job Qualifications
- excellent verbal and written communication skills with a friendly and approachable demeanor
- ability to prioritize tasks, manage multiple responsibilities, and maintain a clean and organized workspace
- proficient in Microsoft Office Suite (Word, Outlook, Excel)
- strong customer service skills with the ability to handle inquiries and complaints effectively
- previous experience as a receptionist or in a customer service role preferred but not required
- entry level position
Job Duties
- greet and welcome all visitors upon arrival, directing them to the appropriate person or meeting room
- verify appointments and announce visitors to relevant staff members
- manage visitor sign-in and security procedures
- answer incoming phone calls promptly and professionally
- take accurate messages and transfer calls to the appropriate staff members
- screen calls as needed and provide basic company information
- schedule appointments and manage calendars for staff members
- maintain reception area tidiness, ensuring adequate supplies are stocked
- sort and distribute incoming mail and packages
- assist with basic office tasks such as copying, scanning, and faxing
- upload and classify accounts payable invoices
- monitor vendor statement of account
- resolve disputed invoices
- engage with payment center
- manage customer billing SOP
- support and follow up on collections
- provide excellent customer service to visitors and callers, addressing inquiries and concerns with courtesy
- maintain a positive and professional demeanor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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