Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.30 - $28.39
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Group Life Insurance
Paid Time Off
Paid holidays
Personal holiday of choice
retirement plan with company match
Employee Discounts
Employee assistance program
Recognition and reward platform
Job Description
Wesley is a renowned service organization dedicated to enhancing the lives of older adults through a variety of specialized care services and living options. As an award-winning community, Wesley offers a comprehensive continuum of care that includes independent living, assisted living, memory care, skilled nursing, rehabilitation, hospice, home care, and home health services. This diverse range of offerings ensures that residents receive tailored support at every stage of their journey, promoting an active lifestyle and high quality of care. Situated at the forefront of senior services, Wesley prides itself on a workforce as diverse as its services, committed to fulfilling... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or front desk role preferred
- Proficient use of multi-line telephone and ability to use of relay radio
- Basic to intermediate computer skills and knowledge of Microsoft Office and Windows applications
- Ability to operate general office equipment
- Ability to type accurately
- Strong organizational skills and ability to manage multiple tasks
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality regarding residents and company information
Job Qualifications
- Proficient use of multi-line telephone and ability to use of relay radio
- Basic to intermediate computer skills and knowledge of Microsoft Office and Windows applications
- Ability to operate general office equipment, i.e., copier, fax machine, laminator, etc
- Ability to type accurately
- Ability to handle frequent interruptions, working independently organizing, prioritizing and coordinating multiple tasks to completion
- Ability to maintain confidentiality at all times regarding residents and business matters
- Demonstrated ability to read, write, speak and understand the English language to communicate with residents, family members and team members
Job Duties
- Serve as the primary Front Desk team member during normal business hours
- Cordially and professionally greet and direct residents, visitors, and team members via phone, in person and email
- Become familiar with team members role and/or functions in order to properly route calls, emails and in-person inquiries
- Establish and maintain professional relationships with residents, team members, visitors and vendors
- Ensure adequate inventory of office supplies, organization of workroom and business machinery
- Ability to view and coordinate meeting room activity, scheduling, publishing and disseminating related information as needed
- Perform administrative support such as record management, reporting, mail distribution, invoicing, and database management
- Assists in ensuring the safety of residents, team members, and visitors by identifying and reporting potential safety hazards to appropriate managerial staff
- Report on resident emergency responses (RER)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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