Wesley Des Moines

Front Desk Admin | Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $28.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Group Life Insurance
Paid Time Off
Paid holidays
Retirement Plan
food and beverage discount
on-demand pay
Employee assistance program
Employee grants
Recognition and rewards program

Job Description

Wesley is a distinguished service organization dedicated to enriching the lives of older adults through a wide range of specialized care and lifestyle services. With numerous award-winning communities, Wesley offers diverse living options such as independent living, assisted living, Catered Living, memory care, skilled nursing, rehabilitation, hospice, home care, and home health services. Committed to promoting vibrant and active lifestyles for its residents, Wesley integrates compassionate care with innovative programs designed to meet the evolving needs of seniors. The organization's workforce reflects the diversity and inclusivity of its community, fostering a supportive and engaging environment where employees can thrive personally... Show More

Job Requirements

  • High school diploma or equivalent
  • Proficient use of multi-line telephone and ability to use of relay radio
  • Basic to intermediate computer skills and knowledge of Microsoft Office and Windows Applications
  • Ability to operate general office equipment, i.e. copier, fax machine, laminator, etc
  • Ability to type accurately
  • Ability to handle frequent interruptions, working independently organizing, prioritizing and coordinating multiple tasks to completion
  • Ability to maintain confidentiality at all times regarding residents and business matters
  • Demonstrated ability to read, write, speak and understand the English language to communicate with residents, family members and team members

Job Qualifications

  • Proficient use of multi-line telephone and ability to use of relay radio
  • Basic to intermediate computer skills and knowledge of Microsoft Office and Windows Applications
  • Ability to operate general office equipment, i.e. copier, fax machine, laminator, etc
  • Ability to type accurately
  • Ability to handle frequent interruptions, working independently organizing, prioritizing and coordinating multiple tasks to completion
  • Ability to maintain confidentiality at all times regarding residents and business matters
  • Demonstrated ability to read, write, speak and understand the English language to communicate with residents, family members and team members

Job Duties

  • Serve as the primary Front Desk team member during normal business hours
  • Cordially and professionally greet and direct residents, visitors, and team members via phone, in person and email
  • Become familiar with team members role and/or functions in order to properly route calls, emails and in-person inquiries
  • Establish and maintain professional relationships with residents, team members, visitors and vendors
  • Ensure adequate inventory of office supplies, organization of workroom and business machinery
  • Ability to view and coordinate meeting room activity, scheduling, publishing and disseminating related information as needed
  • Perform administrative support such as record management, reporting, mail distribution, invoicing, and database management
  • Assists in ensuring the safety of residents, team members, and visitors by identifying and reporting potential safety hazards to appropriate managerial staff
  • Report on resident emergency responses (RER)

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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