Front Desk / Admin and Treatment Support Coordinator

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $21.00

Work Schedule

Standard Hours

Benefits

competitive pay

Bonus opportunities

Consistent full-time hours

Supportive team environment

Professional Development

Training opportunities

Modern Office Setting

Job Description

ALINEA Orthodontics is a modern and patient-focused orthodontic practice located in Santa Monica, California. We specialize in providing high-quality orthodontic care with a strong emphasis on patient experience and satisfaction. Our office is designed to be a welcoming, professional environment where patients feel comfortable and confident in their journey to a better smile. As a growing practice, we are committed to innovation, professional development, and fostering a supportive team culture that empowers our staff to succeed and grow along with us.

We are currently seeking a motivated and people-oriented individual to join our team as a Front Des... Show More

Job Requirements

High school diploma or equivalent
Minimum one year of customer service or sales experience
Basic knowledge of office administration
Strong verbal and written communication skills
Ability to multitask in a fast-paced environment
Proficiency with scheduling and record-keeping software
Friendly and approachable personality

Job Qualifications

At least one year of customer service or sales experience
Orthodontic or dental experience preferred but not required
Strong communication and interpersonal skills
Excellent organization and multitasking abilities
Positive attitude and eagerness to learn and grow
Dependable and professional demeanor
Ability to work well in a team environment

Job Duties

Greet every patient and family with warmth and professionalism
Answer phone calls, schedule appointments, and manage daily patient flow
Verify insurance benefits and assist with patient paperwork
Maintain accurate patient records and support the administrative team
Meet with new patients to review treatment and financial options
Communicate insurance coverage and payment plans clearly and confidently
Follow up with patients to encourage treatment acceptance
Ensure seamless coordination between the clinical and administrative teams

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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