Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development
Job Description
Our client is a reputable hotel dedicated to providing outstanding hospitality services to travelers and guests from around the world. As part of a dynamic and service-oriented industry, this hotel prioritizes guest satisfaction, comfort, and efficient service at every touchpoint. The hotel operates with a commitment to high standards of professionalism, cleanliness, and guest care, ensuring a memorable and enjoyable stay for all visitors. By offering well-appointed accommodations, modern amenities, and a welcoming atmosphere, this establishment stands out as a preferred choice for those seeking quality lodging and exceptional customer service.
We are currently seeking a Front Desk ... Show More
We are currently seeking a Front Desk ... Show More
Job Requirements
- High school diploma or equivalent
- Hospitality or customer service training preferred
- Previous experience in a front desk, reception, or customer service role desirable
- Strong communication, problem-solving, and interpersonal skills
- Proficiency with computers and reservation/property management systems (PMS experience a plus)
- Ability to remain calm and professional under pressure
- Flexible schedule availability, including evenings, weekends, and holidays
- Some locations may require a drivers license and insurability to operate company vehicles
- Bilingual skills are a plus
- Ability to stand for extended periods (up to 8 hours)
- Frequent use of hands and arms for typing, phone handling, and guest interactions
- Occasionally lift or carry items up to 25 pounds (luggage or supplies)
- Ability to bend, stoop, and reach as required
- Clear verbal communication and professional appearance at all times
Job Qualifications
- High school diploma or equivalent
- Hospitality or customer service training preferred
- Previous experience in a front desk, reception, or customer service role desirable
- Strong communication, problem-solving, and interpersonal skills
- Proficiency with computers and reservation/property management systems (PMS experience a plus)
- Ability to remain calm and professional under pressure
- Flexible schedule availability, including evenings, weekends, and holidays
- Some locations may require a drivers license and insurability to operate company vehicles
- Bilingual skills are a plus
Job Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- Perform accurate check-in and check-out procedures
- Answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions
- Secure the guest's method of payment, issue room keys, and maintain accurate records in the property management system
- Resolve guest complaints promptly and effectively, escalating issues when necessary
- Coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled
- Maintain lobby and front desk area cleanliness and organization
- Follow security procedures, monitor guest access, and report any suspicious activity
- Assist with reservations, cancellations, and modifications
- Promote hotel services and amenities to enhance guest satisfaction
- Some properties may require driving hotel shuttle or guest cars to support valet service
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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