Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Our esteemed hotel stands as a distinguished establishment within the hospitality industry, committed to delivering outstanding service and a welcoming atmosphere to every guest. With a strong reputation for quality and professionalism, our hotel caters to a diverse clientele including business travelers, families, and tourists seeking a comfortable and memorable stay. We uphold a high standard of hospitality, ensuring all areas from accommodations to guest services exceed expectations. The hotel is known for its modern amenities, exceptional customer service, and a dedicated team that contributes to a seamless guest experience. By fostering a warm and inviting environment, we aim to... Show More
Job Requirements
- Ability to stand for extended periods up to 8 hours
- frequent use of hands and arms for typing, phone handling, and guest interactions
- occasionally lift or carry items up to 25 pounds
- ability to bend, stoop, and reach as required
- clear verbal communication and professional appearance at all times
Job Qualifications
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a drivers license and insurability to operate company vehicles
- bilingual skills are a plus
Job Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- perform accurate check-in and check-out procedures
- answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions
- secure the guest's method of payment, issue room keys, and maintain accurate records in the property management system
- resolve guest complaints promptly and effectively, escalating issues when necessary
- coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled
- maintain lobby and front desk area cleanliness and organization
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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