Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
flexible schedule
Paid Time Off
Employee Discounts
Career development opportunities
friendly work environment
Job Description
Our company is a well-established hospitality provider known for delivering exceptional guest experiences across our portfolio of hotels. We pride ourselves on maintaining high service standards and a welcoming environment for all guests. As a leader in the hotel industry, we continuously seek to enhance our team with professionals who embody our commitment to excellence, providing guests with memorable stays and outstanding customer service.
The Front Desk Agent role is a vital position within our hotel operations, serving as the first point of contact for guests. This part-time position, with a weekend-only shift from 6am to 2pm, requires professionalism, excellent ... Show More
The Front Desk Agent role is a vital position within our hotel operations, serving as the first point of contact for guests. This part-time position, with a weekend-only shift from 6am to 2pm, requires professionalism, excellent ... Show More
Job Requirements
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems (PMS experience a plus)
- ability to remain calm and professional under pressure
- flexible schedule availability including evenings, weekends, and holidays
- some locations may require a drivers’ license and insurability to operate company vehicles
- bilingual skills are a plus
Job Qualifications
- High school diploma or equivalent
- hospitality or customer service training preferred
- previous experience in a front desk, reception, or customer service role desirable
- strong communication, problem-solving, and interpersonal skills
- proficiency with computers and reservation/property management systems (PMS experience a plus)
- ability to remain calm and professional under pressure
- flexible schedule availability, including evenings, weekends, and holidays
- some locations may require a drivers’ license and insurability to operate company vehicles
- bilingual skills are a plus
Job Duties
- Greet and welcome guests upon arrival with a friendly and professional demeanor
- perform accurate check-in and check-out procedures
- answer and direct phone calls, handle guest inquiries, and provide information about hotel services, amenities, and local attractions
- secure the guest’s method of payment, issue room keys, and maintain accurate records in the property management system
- resolve guest complaints promptly and effectively, escalating issues when necessary
- coordinate with housekeeping and maintenance to ensure rooms are ready and guest requests are fulfilled
- maintain lobby and front desk area cleanliness and organization
OysterLink lists restaurant, hotel, and hospitality jobs.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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