Front Desk

Anchorage, AK, USA|

Job Overview

Compensation

Type:

Hourly

Rate:

Range $14.50 - $18.50

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development opportunities

flexible scheduling

Employee wellness programs

Job Description

We are a respected hotel known for delivering exceptional guest experiences and maintaining high standards of hospitality. Our establishment prides itself on providing a welcoming environment where guests feel valued and cared for from the moment they arrive until their departure. We operate as a full-service hotel, catering to both leisure and business travelers seeking comfort, convenience, and excellent service. As part of our commitment to excellence, we continually invest in staff development and uphold a positive workplace culture that encourages collaboration, enthusiasm, and professionalism.

We are currently seeking a Front Desk Agent to join our team. This ro... Show More

Job Requirements

High school diploma or equivalent
Prior customer service experience
Basic computer proficiency
Excellent communication skills
Ability to handle cash accurately
Strong organizational abilities
Flexibility to work varying shifts including nights, weekends and holidays

Job Qualifications

High school diploma or equivalent
Prior experience in a customer service role, preferably in hospitality
Basic computer skills and familiarity with front office systems
Excellent communication and interpersonal skills
Ability to handle cash transactions accurately
Strong organizational skills
Ability to work flexible hours including nights, weekends and holidays

Job Duties

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
Assist in pre-registration and blocking of reservations when necessary
Promptly, accurately and efficiently know how and where to post all charges
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
Review any reservations with special requests and work to block rooms accordingly
Have knowledge of hotel rates, discounts and how to handle each
Have working knowledge of reservations and procedures, including how to take same day reservations
Should be able to take reservations in approximately 2 minutes
Know and follow cancellation procedures and relocation procedures when necessary

Job Location

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